Virtual agents have proven to be largely positive. An automated representative can reduce campaign support costs, encourage self service, achieve customer loyalty and serve both as a cost-effective branding tool for your company.

Due to it’s semblance to personal service, besides it’s website applications,  Dialgraph can also be supported through a wide array of media such as:

• Stand alone touchscreen booths or kiosks.
• An information point including multimedia devices such as: microphone, screen, speakers, etc.

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Your Dialgraph agent can interact with the customer by direct typing (through a keyboard) or by voice. It’s custom designed avatars, image, personality and body language prepare them for product specific successful  support to your campaigns.

Due to the division between his “brain” and “body” DialGraph responds with both synthetic speech and prepared natural voice recordings.

All this allows DialGraph to play  an active and relevant role in public information points.